Mobile Phone Repair

Phone Surgeons Ltd. can repair any model of mobile phone. Our repair centre has the latest tools and diagnostic equipment, so we can fully diagnose and repair faulty handsets.

Most Common Problems

  • Cracked Screen
  • Charging issue
  • Sound Issues
  • Power Faults
  • Network/Connectivity Problems
  • Water Damage

We are specialised in NON-WARRANTY repairs. Our highly skilled technicians are capable of repairing most phone models. With very competitive pricing and equipment, we consider our services to be of the best in the market. All our technicians are equipped with the latest knowledge over technology repairs.

We cordially invite you to test our competitive service level, quality workmanship and speed of service. We pride ourselves on knowledge and experience combined with a great supply of the mobile phone repair parts and equipment needed.

Problems we can repair

  • Screen/Glass Replacement
  • Battery/Charging Problems
  • Power Faults
  • Camera Fault
  • Speaker/Microphone Faults
  • Signal Reception issue
  • Keypad/Button Not Working
  • Wifi/Network issue
  • Dropped/Physical Damaged Phones
  • Housing/Chassis Replacements
  • Liquid Damage Treatment
  • SIM/Network Unlock
  • Data (Contacts) Recovery
  • Password/Lockcode Reset
  • Software issue
LG Repairs
Nokia Repairs

More information

Preparing Device for Send In Repair

Once your online order is received in our system , a PDF courier ticket will be sent to your email. Print ticket, and attach to the parcel. Make sure that the parcel is packed adequately. You can book pick-up online using courierpost.co.nz or buy dropping parcel to nearest NZ Post Shop.

How long does it take to repair?

Drop off service times are generally with-in 1 hour for all featured services. 

Send in service times are same day repair and return providing parts are in stock

Water Damage Repairs can take 3-5 days.

Services showing a Pre-Order are required to have balance paid in full prior to repair. Lead times for these range from 7-20 working days.

Will my infomation be OK?

Please be aware that part of the test and repair procedures for mobile phone may require upgrading the unit’s software and/or components that may affect the data, settings and other content or contact information. Any software or component change is at the discretion of Phone Surgeons Ltd. However our Technicians will advise first if there is any chance of data loss.

It is strongly recommended you backup all data before sending in any device for service.

Phone Surgeons cannot accept responsibility for any such of data loss should it occur during the test and repair procedure, nor for any consequential personal or business loss including goodwill or wasted expenditure or any indirect or consequential loss.

If you are unsure of the meaning of this notice please discuss it with our staff BEFORE you hand over equipment for service.

What is your inspection fee policy?

$45 Inspection fees is waived if repair / service proceeds.