All GOOD grade devices are fully functional. They may appear flawless at first glance.They may either have several faint, small scratches or a few longer, faint scratches on the screen. They may have light scuffs on their housing.They may have small dings, blemishes, and / or nicks which are often found near ports, corners or edges.A small percentage may have one slightly more pronounced imperfection, if they are in otherwise excellent condition.