Shipping policy


  1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, Phone Surgeons is not responsible if this varies.
  2. Missing or delayed items: Please note that we will need to wait 21 working days before being able to trace, replace or refund lost items with courier company. All our courier are insured for up-to a maximum limited liability of $2000 but once the item is collected and scanned by the Courier Company, Phone Surgeons is not liable for the lost and damaged of the items and you need to make claim with them directly.