By proceeding with this order, the customer agrees to pay for the minimum service charge of $85 and agrees to the terms & conditions outlined below.
Minimum service charge is only applicable if the service does not proceed and/or there is a change of mind by the customer after the repair has commenced.
In case of no collection or payment for device from the customer after a period of 30 days from the receipt date of inspected/repaired products, Phone Surgeons will not be liable for any responsibility of storage and has the right to dispose the product under the policy.
We DO NOT under any circumstances guarantee the functionality of Apple's Face ID, Touch ID / Fingerprint Reader & Home Button following any service.
Phone Surgeons is not liable for any damage to device(s) that show traces of third party repair or parts or further damage to existing damage parts on the device e.g cracked back glass.
Glass only replacement service must have the original display present, we cannot refurbish aftermarket screens or previously refurbished screens.
All work carried out is covered by a 12-month warranty from the date of the invoice. This warranty does not cover additional faults which may occur and which are unrelated to the original fault.
We do not provide any warranty for liquid/water damage or software related repairs.
We provide out of warranty service, therefore all repairs void manufacture's warranty.